Privacy Policy – Personal Data Protection
Clear information about our policies, service conditions, and digital channels.
Beyond the Andes Soul SAC
Last update on July 1st, 2026
Beyond the Andes Soul S.A.C. (“Beyond the Andes Soul,” “we,” “us,” or “our”) operates as a travel and tourism service provider in Peru.This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you interact with our website,digital channels, or services.
By using our website or services, you consent to the practices described below.
Legal Name: Beyond the Andes Soul S.A.C.
RUC: 20613552732
Commercial Name: Beyond the Andes
Location: Cusco, Peru
1.- Information we Collect.
We may collect personal data through our website, email, social media, messaging platforms, or booking communication channels.
This may include:
- Full name
- Email address
- Phone number / WhatsApp contact
- Age or date of birth (when relevant for travel services)
- Country or city of origin
- Travel preferences and special requests
- Any additional information voluntarily provided by the client
- Technical data: IP address, device type, browser type, cookies, and usage data
The purpose of collecting this information is strictly related to providing better service, facilitating reservations, improving communication, and enhancing the client experience.
2.- Legal Basis for Processing.
Your data is processed under the following legal bases:
Consent: When you voluntarily provide your information through forms or communication channels.
Contractual necessity: When your data is required to process tour bookings, reservations, or travel services.
Legitimate interest: To improve our services, website functionality, and customer support, without overriding your rights and freedoms.
3.- How We use Your Information.
Your information is used solely for legitimate business purposes, including:
- Managing and processing tour reservations
- Improving our services and website experience
- Customer communication
- Sending essential service updates
- Administrative and internal management
- Enhancing service quality for future bookings
We do not sell, rent, or trade your data.
4.- Data Sharing with Third Parties.
Some services require coordination with trusted third parties such as:
- Hotels and lodging providers
- Transportation companies
- Local guides and partner agencies
- Insurance providers (when applicable)
We only share the minimum necessary data to provide the service, and only with partners directly involved in your booking.
We do not authorize the use of this data for marketing, unsolicited subscriptions, or unrelated commercial purposes.
5.- Use of Social Media & Messaging Services.
If you contact us through:
- Other social media platforms
Your data will be processed according to this Privacy Policy and the respective platform’s data policies.
While we take precautions, these platforms are managed by third parties. We recommend reviewing their privacy terms as well.
6.- Cookies & Website Tracking.
Our website may use cookies to:
- Improve website functionality
- Analyze user behavior
- Enhance user experience
- Store basic preferences
By using our website, you accept our use of cookies.
You may control or disable cookies through your browser settings.
7.-Data Storage and Security.
Your data is:
- Stored securely
- Protected through technical and organizational measures
- Stored in secure digital environments with reasonable technical and organizational protection measures.
- Backed up on external secured storage(if necessary)
Access is limited strictly to authorized personnel of Beyond the Andes Soul S.A.C.
8.- Data Retention Period.
We retain personal data only for the time necessary to fulfill service purposes and legal obligations.
Data may be retained for:
- Accounting and tax compliance
- Legal defense or obligations
- Service improvement records
Once no longer necessary, it will be securely deleted or anonymized.
9.- Rights of the User.
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request partial or full deletion
- Restrict processing
- Request data portability
- Withdraw consent at any time
Requests can be sent to:
info@beyondandesoul.com
Some data may not be deleted if local tax regulations or legal obligations require retention.
10.- Protection of Minors’ Data.
We do not intentionally collect personal data from minors without parental or guardian consent.
Sensitive information related to minors or special conditions may be subject to additional confidentiality controls.
11.- GDPR Compliance (European Union).
For customers from the European Union:
We comply with the General Data Protection Regulation (GDPR) principles:
- Lawfulness, fairness, and transparency
- Purpose limitation
- Data minimization
- Accuracy
- Storage limitation
- Integrity and confidentiality
EU residents may exercise their rights by contacting us at:
info@beyondandesoul.com
12.- Peruvian Legal Framework.
This policy aligns with:
- Ley Nº 29733 – Ley de Protección de Datos Personales
- Decreto Supremo 003-2013-JUS
And relevant international privacy principles.
Contact for Personal Data Requests
For any request related to access, correction, deletion, opposition, consent withdrawal, or other personal data rights, users may contact us at:
info@beyondandesoul.com
Cusco, Peru
Beyond the Andes Soul S.A.C.