PRIVACY POLICY
Beyond the Andes Soul S.A.C.
Cusco, Peru
Last updated: 11/24/2025
Beyond the Andes Soul S.A.C. (“Beyond the Andes Soul,” “we,” “us,” or “our”) operates as a travel and tourism service provider in Peru. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you interact with our website, digital channels, or services.
By using our website or services, you consent to the practices described below.
1. Information We Collect
We may collect personal data through our website, email, social media, messaging platforms, or booking communication channels.
This may include:
Full name
Email address
Phone number / WhatsApp contact
Age or date of birth (when relevant for travel services)
Country or city of origin
Travel preferences and special requests
Any additional information voluntarily provided by the client
Technical data: IP address, device type, browser type, cookies, and usage data
The purpose of collecting this information is strictly related to providing better service, facilitating reservations, improving communication, and enhancing the client experience.
2. Legal Basis for Processing
Your data is processed under the following legal bases:
Consent: When you voluntarily provide your information through forms or communication channels.
Contractual necessity: When your data is required to process tour bookings, reservations, or travel services.
Legitimate interest: To improve our services, website functionality, and customer support, without overriding your rights and freedoms.
3. How We Use Your Information
Your information is used solely for legitimate business purposes, including:
Managing and processing tour reservations
Improving our services and website experience
Customer communication
Sending essential service updates
Administrative and internal management
Enhancing service quality for future bookings
We do not sell, rent, or trade your data.
4. Data Sharing with Third Parties
Some services require coordination with trusted third parties such as:
Hotels and lodging providers
Transportation companies
Local guides and partner agencies
Insurance providers (when applicable)
We only share the minimum necessary data to provide the service, and only with partners directly involved in your booking.
We do not authorize the use of this data for marketing, unsolicited subscriptions, or unrelated commercial purposes.
5. Use of Social Media & Messaging Services
If you contact us through:
Other social media platforms
Your data will be processed according to this Privacy Policy and the respective platform’s data policies.
While we take precautions, these platforms are managed by third parties. We recommend reviewing their privacy terms as well.
6. Cookies & Website Tracking
Our website may use cookies to:
Improve website functionality
Analyze user behavior
Enhance user experience
Store basic preferences
By using our website, you accept our use of cookies.
You may control or disable cookies through your browser settings.
7. Data Storage and Security
Your data is:
Stored securely
Protected through technical and organizational measures
Archived in encrypted digital environments
Backed up on external secured storage(if necessary)
Access is limited strictly to authorized personnel of Beyond the Andes Soul S.A.C.
8. Data Retention Period
We retain personal data only for the time necessary to fulfill service purposes and legal obligations.
Data may be retained for:
Accounting and tax compliance
Legal defense or obligations
Service improvement records
Once no longer necessary, it will be securely deleted or anonymized.
9. Rights of the User
You have the right to:
Access your personal data
Correct inaccurate data
Request partial or full deletion
Restrict processing
Request data portability
Withdraw consent at any time
Requests can be sent to:
info@beyondandesoul.com
Some data may not be deleted if local tax regulations or legal obligations require retention.
10. Protection of Minors’ Data
We do not intentionally collect personal data from minors without parental or guardian consent.
Sensitive information related to minors or special conditions may be subject to additional confidentiality controls.
11. GDPR Compliance (European Union)
For customers from the European Union:
We comply with the General Data Protection Regulation (GDPR) principles:
Lawfulness, fairness, and transparency
Purpose limitation
Data minimization
Accuracy
Storage limitation
Integrity and confidentiality
EU residents may exercise their rights by contacting us at: info@beyondandesoul.com
12. Peruvian Legal Framework
This policy aligns with:
Ley Nº 29733 – Ley de Protección de Datos Personales
Decreto Supremo 003-2013-JUS
And relevant international privacy principles.